Refund Policy

At [Bakery Name], we strive to provide the highest quality baked goods and customer service. If for any reason you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds:
- Refunds are available for products that are defective or not as described at the time of purchase.
- Perishable items must be reported within 24 hours of purchase for refund consideration.
- Refunds are not available for items that have been consumed or altered.

2. Non-Refundable Items:
- Custom orders and personalized items are non-refundable.
- Gift cards and vouchers are non-refundable and cannot be exchanged for cash.

3. Process for Refunds:
- To initiate a refund, please contact us at [Contact Information] within the eligible time frame.
- Provide proof of purchase (receipt or order confirmation) and a description of the issue.
- Returns of defective items may be required to process the refund.

4. Resolution:
- Upon receipt of your request, we will evaluate the issue and determine if a refund, replacement, or store credit is appropriate.
- Approved refunds will be processed within [insert time frame, e.g., 7-10 business days].

5. Contact Us:
- For any questions or clarifications regarding this policy, please contact us at [Contact Information].
Thank you for choosing [Bakery Name]. We appreciate your business and are committed to ensuring a delightful experience with every purchase.

Refund Policy

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